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Head of Compliance Platforms Apply Now
About the Job:
- Job Title: Head of Compliance Platforms
- Chipper Cash
- Location: Nigeria, South Africa, Rwanda, Ghana
- Full-time · Director
Head of Internal Compliance Platforms
This position supports the Legal, Risk, and Compliance Functions, reporting to the Global Head of Governance Risk & Compliance. The Head of Internal Compliance Platforms role is to lead in terms of assessing and overseeing all compliance issues across Compliance Platforms within the Compliance frameworks for Fraud, Transaction Monitoring, and Sanctions. This includes identifying compliance issues, researching internal and external platform solutions, testing proposed options, selecting the best fit, deploying Engineering initiatives, and continually monitoring platform solutions deployed across multiple jurisdictions including Africa; North America, and Europe.
The Head of Internal Compliance Platforms will work directly with the Global head of Governance and the CCO to ensure that the implemented compliance platforms are aligned with internal policies, procedures, frameworks, and controls for the organization.
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Who We Are
Chipper Cash was founded in 2018 by Ham Serunjogi and Maijid Moujaled, with the aim to “chip away” at the problem of inaccessible financial services, a high population of underbanked consumers, reliance on cash for daily commerce, and the difficulty of cross-border transactions. Today, Chipper Cash is connecting more than three million people in Africa, one transaction at a time with an easy-to-use mobile app that makes money transfers fast, secure, and free. Whether it’s sending money home to support your family, running a cross-border business, or paying local expenses, Chipper Cash saves time, saves money, and opens up new opportunities for Africans everywhere.
With plans for rapid expansion, the Chipper Cash mobile app is currently available to consumers and businesses in eight countries, including Ghana, Kenya, Rwanda, Tanzania, Uganda, Nigeria, South Africa, and UK. Headquartered in San Francisco, California with offices across the globe, Chipper Cash delivers fair financial services that make the lives of millions of Africans better in a small way, every day. Chipper’s mission is to unlock global opportunities and bring Africa together, one transaction at a time. Come join us. For more information, please visit our website: www.chippercash.com
Head of Compliance Platforms Apply Now
Responsibilities
- Primary responsibilities will include:
- Evaluate Compliance platforms currently in use for efficiency, efficacy, and security.
- Collaborate with stakeholders to evaluate alternative platform solutions and build out cost/benefit analysis
- Effectively engage Senior Leadership to obtain resources for proposed initiatives
- Develop expertise around how the platforms are utilized by Investigations Analysts
- Identify platform bugs, issues, and requested enhancements and raise Product Request Documents to Engineering for resolution
- Work with our business owners and stakeholders to align compliance platforms to the wider business objectives – enabling operations in a pragmatic way.
- Create, implement, and maintain platform training programs that educate end-users on platform use, controls, and functionality.
- Collaborate with relevant teams to manage the implementation of new platforms, and improve the efficacy of existing platforms.
- Identify associated platform compliance control gaps and oversee the documentation, user acceptance testing, and implementation of proposed solutions
- Identify product bugs and process issues and collaborate with stakeholders to roll out the prioritization of Engineering fixes or Business process changes
- Develop an RFP process for Compliance platforms
- Manage the privacy JIRA board and backlog with privacy engineering
- Any other ad hoc duties that fall in line with the role
Regulatory Compliance Activities
Work closely with the Global Head of Governance to ensure platforms align with Compliance frameworks.
Ensure all related compliance platforms conform to the regulatory compliance framework and make updates to policies and procedures for relevant regulatory changes or new laws.
Complete periodic evaluations on third-party platform vendor adherence to compliance requirements.
Qualifications
- Bachelor’s degree in Economics, Business Administration; Masters’s degree preferred
- 5+ years in Transaction Monitoring, Investigations, or Case Management handling
- Proven history of project management deliverables aligned with business objectives
- CFE, ACAMS, or other compliance frameworks professional designation preferred
- Good project management skills and maturity to lead, drive and manage audit assignments
- Sound knowledge of data analytics (and) program governance:
- Data validation, data storage, documentation protocols, and security
- Advanced skills in Excel & Looker
- Intermediate SQL skills are desirable
- Sound experience in Case Management & Regulatory Reporting Software (preferably Hummingbird).
- Proven experience with executing UAT along with Knowledge of both Agile and Waterfall UAT methodologies
- Experience working with third-party platform providers and API integrations
- Experience with JIRA
- Analytical, risk-focused, and ideally capable of using data analytics to gain insights into transactions, clients, and products
- Experience in compliance (AML/CTF) and operational risk within financial services, payment processing, e-commerce or the crypto industry will be considered an advantage
- Excellent relationship and communication skills to build Internal networks within the team and wider firm, and the ability to clearly articulate business risks and controls at the senior management level
- Excellent leadership, communication, and collaboration skills
Head of Compliance Platforms Apply Now
Bonus Qualifications
- Willingness to expand technical knowledge in a broad range of projects
- Reliable when working independently, with sound judgment for when to escalate issues
- Strong planning, project management, and analytical skills
- Ability to maintain a positive attitude, embrace change, and thrive in a fast-paced environment Values
We have four company core values, and they drive the way we work across teams and across the globe. These are:
- Lead with Empathy: We are all human. Empathy shines through in how we treat each other and our customers. When something doesn’t go as planned, we look for opportunities to learn and grow together.
- Be an Owner: This is your company too. We take initiative to make things better. We take action when something looks out of place.
- Communicate to Develop Trust: Effective, transparent communication is the foundation for building trust. We communicate early and communicate often. We share mistakes and lessons to make us more unified and stronger.
- Be Bold: We are bold because we push the limits of what we think is possible and we show up every day to chip away, in any way possible, at these impossibly hard problems
Head of Compliance Platforms Apply Now
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